www.tvbshaving.com is an online store operated by TVBSHAVING RAZOR S.R.L., the provider of e-commerce, below provider. Upon registration in the system of online stores www.tvbshaving.com, visitors acquire a username, which is equal to its e-mail and password. Username and password unambiguously define and connect with the data input. By registering, the visitor becomes a customer. The user is also a visitor (natural or legal person), which does not register and make a purchase.
ACCESS TO INFORMATION
Provider is obliged to act in accordance with the Law on Electronic Commerce (EPT) and the user always provide the following information: information about the company and headquarters, valid email address, which is available, registration number, tax identification number, information on licenses which do not refer specially and exclusively on information society services or can be obtained in accordance with the regulations and with the competent authorities and information on the prices of the products and whether the price included taxes, delivery charges and other possible charges.
In accordance with the Consumer Protection Act , the provider undertakes to always provide the user access to the following information: the essential characteristics of the goods or services, including the minimum shelf life of the contract, if the contract is permanent or repeated fulfillment; the price of the goods or services including all taxes and other charges; any costs of delivery; detailed arrangements for payment and the manner and deadlines of delivery or performance; validity of the tender description of the right of withdrawal in accordance with; if the consumer does not have a right of withdrawal, it is necessary to expressly inform.
1. The transfer to an account: bid / invoice you send via e-mail to you when your order stated, but it can also be forwarded via fax, while the order number must be quoted thereof. After receipt of your payment on our bank account followed by a supply within the agreed time.
Purchase agreement (contract) is electronically stored on the provider's server and accessible to the customer at any time in his user profile (My Profile).
2. The holders of a PayPal account, you can pay the ordered goods with the resources you have in your account.
3. debit or credit card (Activa, MasterCard, Visa, Visa Electron, American Express (via online payment))
Published prices online www.tvbshaving.com and issued offers valid at the date of the contract! In case of errors, we reserve the right to make changes. Prices are valid in the case of payment by the above methods of payment under the above conditions. All prices are for items in stock trade. Action prices are valid until the expiry date of the action, or while stocks thereof.
Despite the effort to provide the most updated and accurate information, it may happen that the pricing information is incorrect. In this case, or in the event that the price change between the article order processing, customer service will allow assignment of the purchase, but will also offer customer service solution that will go to the mutual satisfaction.
Prices are include VAT and are indicated in euros.
The landlord will be taken of the contract is regarded as irrevocable. In the event of an error or other reasons, the customer at no additional cost to withdraw from the contract at the time of placing an order and receiving the notification that the order is processed. The contract may be canceled with a message to the email address email@example.com or call tel. +386 51,759,012th In the event that the provider determines that the contract under these conditions can not perform the contract may be rejected in the time of issuing a notice that your order was processed.
CONCLUSION AND PRESERVATION OF THE CONTRACT (CONTRACT)
The contract can be concluded in the Slovenian language. The contract will be stored at the company in writing. At the request of the customer is given access to the contract at the headquarters of this during working hours.
Details described in the menu ON ORDERS
After awarding the contract, the customer receives an order via e-mail, which means that the order was successfully linked to processing.
Provider review order, check the availability of the product and the user via e-mail issued a statement that the order is being processed or. He has reason to refuse.
We reserve the right to call the user's phone number. In the event that the price change between the article order processing, customer service will allow assignment of the purchase, but will also offer customer service solution that will go to the mutual satisfaction. Upon confirmation of the contract provider shall inform the customer via e-mail about the scheduled delivery time.
Provider in the promised time goods are packed, and dispatched it by e-mail informs the buyer.
RETURN OF GOODS
If you are not satisfied with the purchase, if you want to purchase from any reason to resign, may, within thirty days after the receipt of goods, return goods intact and in their original packaging to the address of our company, whereby the buyer shall bear the cost of returning the goods.
About Us recovery can also be notified in writing within fourteen days after the receipt of the goods. In this case, the purchaser must return the goods within thirty days after the communication. Goods must be intact and in original packaging returned to the address of our company, whereby the buyer shall bear the cost of returning the goods.
The purchase price you within a fortnight back by mail or on your account (only this you have to request for reimbursement of state). Unregistered shipping will not be accepted.
Returned goods must be unused, undamaged and in undamaged original packaging. Recovery enclose the original invoice.
Items are warranted if so stated on the warranty card or invoice. The guarantee is valid by following the instructions on the warranty, and upon submission of the invoice. The warranty periods are listed on the warranty.
Warranty information is also listed at the presentation of the product. If the warranty information is, this product does not guarantee or indication at this time is unknown. In the latter case, the buyer can contact the provider that will provide up to date information.
The provider undertakes to permanently protect all personal data. These will be used exclusively for sending information material, offers, invoices and other necessary communication. User data in no case will be handed over to unauthorized persons. For the protection of personal data is liable to the user in a way that ensures the security of your username and password.
Service is their best option seeks to ensure promptness and accuracy of the data published on its pages. Nevertheless, the nature of items, their availability and price change so rapidly that the provider fails to correct the information on the websites. In this case, the buyer will be informed of changes and enable him to cancel the contract or replace the ordered item.
The landlord is not responsible for the content of opinions on the articles written by visitors. Provider opinions before publication of the review and reject those that contain obvious untruths are misleading or offensive. The landlord is not responsible for the information and opinions are exempt of any liability arising from the information in the documents.
Although the provider tries to provide accurate pictures of products, all photographs taken as symbolic. Photos do not guarantee product properties.
COMPLAINTS AND DISPUTES
Provider respects the existing consumer protection legislation. The provider is after all reasonable efforts to comply with its duty to establish an effective system for dealing with complaints and designate a person, which, in case of problems, the customer can connect the phone or by e-mail.
Service Provider within five working days confirming that it has received the complaint, inform the customer how long it will be dealt with and kept informed of the proceedings.
The provider is aware that it is an essential characteristic of consumer dispute, at least as far as solving the case, its asymmetry between the economic value of the application and the costs incurred in resolving the dispute. It is also a major obstacle to the consumer to initiate proceedings before the court. Therefore, providers should use their best endeavors to resolve any disputes amicably.
Indication of the technological means that enable the identification and correction of errors before placing an order:
Navigation through the categories or using a search engine, please consult the desired product. On the product page, fill in the desired quantity of products to order. Add product to cart by clicking the 'Add to cart'. In a similar way, you can add more items in the cart.
In your cart, you can change the quantity ordered in situ. It will change into account, click the 'Update cart'. If the product does not wish to subscribe, please delete it by clicking on 'Remove item'.
To continue shopping (choose any product), click "Continue shopping" or select a category from the navigation and shopping on. Cart Contents will be maintained.
To complete your purchase, click on the "Checkout".
You can place or register. login to the online store or select "Submit order as a guest." The next step is to select address information to the payer. By clicking on 'Continue' to move to the next step and select information about the delivery address. Then select the method of delivery and payment method. In the last step, check your order and submit by clicking on the 'Checkout'. Via e-mail, you will receive a notice of completion of the contract.
By registering for free at our online store you have the opportunity to review past orders, add more titles to the payer or the next, use your wishlist and review your opinions and product reviews. If the purchase is not complete, you preserve the contents of the basket to the next.